Customer Review

6 of 9 people found the following review helpful
3.0 out of 5 stars Gola Redford Bag, 18 Jan 2012
Purchased one of these bags for my 11 year old daughter for High School in October 2011. Initially was very pleased - just the right size to fit the days school books, planner, pencil case & packed lunch and keep said items organised. Waterproof/easy to clean much more practical than previous fabric bag. However, first week back to school in January 2012 and the strap broke! Handle tore/stitching undone where the ends were stitched together - just hanging on by a thread - so not great. Would give 5 stars for size/style but only 1 star for durability so settled in the middle at 3! Awaiting refund from supplier (not Amazon).
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Showing 1-5 of 5 posts in this discussion
Initial post: 11 Feb 2012 13:27:26 GMT
M.W. says:
I have had exactly the same issues, bought one in November for my 11year old, thought it was perfect for school, but the bottom corners just wore through, it has 4 holes, the stitching came apart, there's a hole in the top where it bends in when it's carried. I have only been offered a replacement not a refund. Not happy.

Posted on 29 Jun 2012 05:20:18 BDT
I to have the exact same problem ,bought in August ,strap burst in january ,ended up having to throw it away as tried to stitch it but too many threaDs to fix it properly

In reply to an earlier post on 20 Feb 2013 10:19:15 GMT
Last edited by the author on 20 Feb 2013 10:19:48 GMT
mumof2 says:
Had exactly the same problem with an Adidas bag, lasted a term and then the strap broke, tried to sew it back, lasted a few weeks then fell off completely. Other son's same bag has lasted longer but at these prices I am reluctant to try again. Will be trying to get a replacement from Amazon if I can find my purchase receipt.

Posted on 16 Jun 2013 18:07:09 BDT
Anna C says:
Same thing happened to ours! It took a long time for my son and I to choose a bag he liked for school. After one week following half term in June, the lovely spearmint panelling came apart at the seams and the material split around the bag. Have applied for a refund! Needs to be better quality - particularly as kids like this kind of fashionable bag for school.

In reply to an earlier post on 16 Jun 2013 18:08:47 BDT
Anna C says:
You don't need the receipt. same thing happened to my son's bag. Go to your account and find your original order for this. Follow instructions as to how you want to return it, whether you want refund or replacement etc. You can then print of a return label.
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