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Customer Review

9 of 9 people found the following review helpful
5.0 out of 5 stars Upgraded to later model, 24 Oct. 2012
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This review is from: Pace SKY HD High Definition receiver TDS850NB Box Sky+ (Electronics)
I was called by Sky-Deals and informed that they were unable to supply the Pace box and offered me a newer (Amstrad) version - so not sure why still being advertised here as a Pace box.

Leaving that aside, I am very happy with this (Amstrad) unit and it had all the options that I wanted (digtal output, hard drive storage etc.)
I had a nightmare session with Sky to get the card synchronised taking over two hours before it was resolved.

It should have been a ten minute job (Max), but the call centre is in India and I'm not certain that the operator that I was talking to was completely conversant with the procedures.

The box is now up and running and I am very pleased with it. Sky helped me upgrade the software/firmware to the current version (during the marathon) and the interface is clean and has more functionality than the old box. I upgraded to Sky Plus from a standard basic Thompson box.

The only criticism I have is that when selecting programmes to view in the planner, the box does not automatically come on - as did my last box. Nor does it automatically select to the channel that you have programmed in. A notification pops up on the screen but it is up to you to physically press the button to change the channel
I have no idea why this functionality was ommitted/pulled, but it is a tad annoying.
I've checked around all the settings, but there doesn't appear to be anything that will switch this functionality ON.

The supplier Sky-Deals (Nothing to do with Sky I've since found out), were very helpful when at one stage the Sky operator started to think that I had a faulty box.
This was not the case.
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Showing 1-1 of 1 posts in this discussion
Initial post: 31 Dec 2012 10:44:17 GMT
Charlie says:
There is a massive difference between the PACE box and Amstrad box. Most notably with reliability (lost recordings) and the speed/responsiveness of the planner.

PACE is the ONLY box I would have and if you look on Ebay, there are 2TB Pace models for the price of this 160GB and SKY have no problem linking them to your account. I have one myself and I bought another for somebody else, both activated instantly with a phone call to SKY.


(Remember only half of this box is usable by you, the box reserves the other half for ppv and other rubbish).
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