Customer Review

4.0 out of 5 stars Good but has problems with speakers, 1 Oct 2013
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This review is from: Asus Google Nexus 7 7-inch Tablet (2GB RAM, 16GB eMMC) (Personal Computers)
Amazon's review system is excellent. Its major failing is that it does not allow for reviews of the service or what is perhaps an issue that has not affected everybody, but one people should be made aware of. Many give 1 star to express dissatisfaction with the aspect that troubles them, but I want to be fair to the tablet, which is very very good. However, I'd been using it less than an hour when the speakers developed a hiss/crackle, no matter the music source. Checking online, I found that the problem is not uncommon.

I've chosen to take a refund and wait for this new tablet to bed in and have its obvious issues fixed (I have a 2012 Nexus which has been problem free). Perhaps Google (I love then, in general) should take note that their culture of open-minded creativity "Let's try this, if it doesn't work out, we'll move on to something else." That's all very well in Labs projects, but they're in the retail world of hardware now with tablets. They need to get it right before releasing. This new Nexus brought a storm of bad reviews in the USA for GPS problems. Google, you can't use your customers as beta testers.
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