Customer Review

1.0 out of 5 stars No English instructions, 2 Jun 2013
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This review is from: Ultrasport Multirun 100 - Multifunctional Heart-Rate Monitor With Chest Strap (Sports)
It looks good and has loads of functions, I spent months getting the right one but as it arrived it came with foreign instructions. I cant understand anything so for me the watch is usless until I receive them. I went on the website and found an email address and they replied to go on there to download them but there are none available.
I need these instructions in English sent to me asap other wise I will require a refund......
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Showing 1-1 of 1 posts in this discussion
Initial post: 3 Jun 2013 07:15:13 BDT
Dear Matt,

Thank you very much for this product review.

We are the manufacturers of this watch, and we are very sorry to learn that your product arrived without the correct language version of the instructions booklet.

At the same time we are glad to receive feedback such as yours. Thanks to your review we are now aware of the fact that the English user instructions were not available for download from our product website. The file is being prepared for download from ultrasport.net as we write this comment.

Luckily you have contacted our service team directly, and the instructions have been mailed to you right away.

If you have further questions or suggestions, you are welcome to contact our service team at service.uk@ultrasport.net. We'll be glad to help.

Thank you once more for your input!

Kind regards,

Ultrasport Service Team
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3.0 out of 5 stars (5 customer reviews)
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