5 of 7 people found the following review helpful
Be advised Philips NO LONGER UPDATES THE FIRMWARE,
This review is from: Philips NP3900 Streamium Network Music Player (Electronics)I would not buy any Philips product that relies on firmware. I purchased another Streamium unit, the NP1100
In July 2011 (the same thing applies) it stopped streaming the music service for which I purchased it, Rhapsody. Seems Rhapsody upgraded their streaming protocol and Philips has abandoned the entire Streamium line--so no more firmware updates and now this product won't work with Rhapsody. If you contact phone or email support the techs don't even have any information about the problem --other than the entire Streamium line is now "legacy" and unsupported. Don't buy this product if you expect to use it with a music service, because when they upgrade, the product may no longer work with that service. You can,however, still use the device to stream music from your PC or from Internet radio, so I guess it's still worth 2 stars, but I am extremely annoyed a product I purchased 2 years ago no longer works for the purpose for which I made the purchase.
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Initial post: 26 Dec 2011 10:11:10 GMT
I find it worrying that Philips said "Streamium" is now legacy when the NP3500 & NP3900 were only released in Nov 2011.
My NP2900, only last month, made me aware of new software available and duly updated itself.
I also have a NP1100 & while its OS is a little clunky & it does'nt remember which station I was last listening to, it works fine as an internet radio.
Its also, one of the only products to use as an add-on to an existing system with Coax digital output.
I'll be upgrading to a NP3500 later this year.
Posted on 8 Jan 2012 11:19:01 GMT
A. Simpson says:
I used to be a fan of Philips equipment, and bought a 30gb MP3 player a few years ago in preference to an ipod, however it worked only with Windows Media Player 9, and Philips wouldn't update the firmware for any later versions of WMP, so I was effectively stuck with WMP9 on my pc. I eventually put the device in the bin, throwing away £200 and vowed never to buy Philips stuff again. It seems they're still at it! I recently bought a Marantz network player and it's great.
Posted on 26 Nov 2012 13:57:07 GMT
H McNestry says:
How could I buy another Philips product that requires support for WiFi music services? After a year I am left with only an internet radio... I guess I could link it to another system by wire as the sound is pretty good. But buy another music streamer from Philips ...I don't think so. And I speak as someone who still uses a bed side Philips radio over 30 years old, still gives great sound. I was a true fan. But simply dropping the NP2900 and ignoring questions from customer base is really unforgivable in this market. I wouldn't buy their shares if this is their management mindset.
And it is this man's fault....it must be he is the CEO?
Frans van Houten
François Adrianus "Frans" van Houten is the successor to Gerard Kleisterlee, as Chief Executive Officer of the Dutch company of Royal Philips Electronics, taking over the position on April 1, 2011. Wikipedia
Born: April 26, 1960 (age 52), Netherlands
Education: Erasmus University
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