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Customer Review

100 of 102 people found the following review helpful
3.0 out of 5 stars Take care installing Office Home & Student 2010, 19 Jun. 2010
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This review is from: Microsoft Office Home and Student 2010 (3 Users, PC) (DVD-ROM)
If you are already running an earlier version of Office, be careful when installing MS Office Home & Student 2010 and read all the information on the installation dialog boxes. I was already running Office Professional 2007 and wanted to install Office H&S 2010, to run alongside it, not as an upgrade that overwrites the existing programs.
It takes quite a long time to install what, on the face of it, is 4 programs, but in reality is all the programs in Office Professional 2010. The additional programs are trial versions which you can convert to full versions by buying the appropriate overpriced Product Key. The problem is that you cannot have two Microsoft Outlooks running together and I found that my Outlook 2007 had been replaced by a trial version of Outlook 2010 which, if I had kept it, I would have had to pay for at the end of the trial period. I did a System Restore to get rid of Office H&S 2010 and re-installed it. This second time, I noticed that the Customize dialog box has 4 tabs and, although on the first tab you can select to keep previous versions of Office, you need to go to the second tab to instruct it not to install Outlook 2010 and any other of the trial programs you don't want.
Why is it that so many things these days have a catch? I can find no information on the packaging or in the Quick Start leaflet in the box that the entire Office Professional 2010 suite would be installed.
I haven't yet had time to make a full comparison of Excel, Word and PowerPoint 2010 v 2007 (I'm not interested in OneNote) but initial impressions are that the tweaks are minor and that, if you're happy with Office 2007, you probably don't need to waste your cash on Office 2010.
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Showing 1-3 of 3 posts in this discussion
Initial post: 21 Jun 2010 13:37:55 BDT
D. Bower says:
I recently installed office 2010 and agree with your comments to an extent. However, there was a very clear tick box which asked whether you want to install the trial versions of the Pro suite and I don't see how this can be easily missed I'm afraid.

I would also look forward to your comments about how you find the H&S parts that you have a on a full product basis

Posted on 27 Jun 2010 17:40:45 BDT
Last edited by the author on 27 Jun 2010 17:41:17 BDT
ClarkF1 says:
I downloaded the free upgrade programme from Microsoft and it didn't have any tabs or anything.

I bought 2007 Home and Student and was still using Outlook 2003 with the rest as 2007. Fortunately, uninstalling outlook 2010 and reinstalling outlook 2003 kept all my settings. Pretty disappointing but that's the way Microsoft operate.

In reply to an earlier post on 30 Jun 2010 23:31:57 BDT
Last edited by the author on 30 Jun 2010 23:32:47 BDT
I have just finished installing Office and had exactly the same problem as the reviewer. The tick-box system on the customized install was not all that clear to me and I had to try it five times (including three system restores) before it worked. I'm used to software telling you that you have an existing program installed and asking if you want to upgrade it - not simply assuming that you want to overwrite the whole damn thing. Nowadays (sad fact of life) people aren't expected to keep computers long enough to want to upgrade them which is perhaps why this aspect has been badly overlooked.
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