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Customer Review

2 of 4 people found the following review helpful
2.0 out of 5 stars shady practice and or utter lack of quality control from anker, 18 April 2014
Verified Purchase(What is this?)
This review is from: Anker Astro Pro2 20000mAh Multi-Voltage (5V 12V 16V 19V) Portable Power Bank External Battery USB Charger for Tablets, Netbooks, Notebooks, Laptops and Smart Phones -- Compatible with HP, Dell, Acer, Asus, Toshiba Notebooks, Google Glass, Nexus Tablets, iPads, iPhone 6 5S 5C 5 4S, Samsung Galaxy S5 S4, S3, Note 4 3 2 and More (Electronics)
not for the first time, anker battery pack delivered, had clearly been used before, repackaged and shipped as new. especially annoyed as pro2 is almost twice as expensive as the 15000mAH model, yet seems just as hit and miss. basically, if you are thinking of buying an anker product, pencil two weeks extra hassle before you finally get a usable product.

product has a very high failure, battery manufacturing may not be reliable in it's nature but i have strong suspicions that anker is sending out returned faulty items to new customers, which is despicable especially given the already limited repeat use and short life cycle of even healthy lithium batteries.

anker seems to have made the decision that it is better to inconvenience customers and deal with the fallout than implement the appropriate quality control before shipping their devices. cost effective for them perhaps but at the expense of our time.

about a third of their items seem to be of a vastly inferior quality. I am tempted to start placing bulk orders and testing just how consistent their lapses are.
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Showing 1-2 of 2 posts in this discussion
Initial post: 4 Jan 2015 17:16:44 GMT
[Deleted by the author on 4 Jan 2015 17:17:27 GMT]

Posted on 4 Jan 2015 17:17:00 GMT
Oh dear, I too have just received this item & box has clearly been opened as there are x2 items missing: 1) the iphone / ipad connector. There are only 4 connectors in the box instead of 5. 2) the lead with x2 prongs. Only the loose cable tie left in the box! Is this likely to be a returned item that has been sent out to me as 'new'???
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