266 of 304 people found the following review helpful
This review is from: Battlefield 3 (PC DVD) (Video Game)Honestly EA, what are you up to now? Why do you continue to give me reasons to not buy the games you publish? I could put up with the shabby customer support but
Don't get me wrong, the developers at DICE have made a very good game, an amazing game but one the PC version you must install EA's 'Origin' client described by EA 'Origin is where you go to find the best that EA has to offer. The hottest games. Exclusive content. Early access. And more.' That 'And more.' part must mean where they have access to all your personal data. Yes you read that correctly, YOUR personal data, you didn't read the End User License Agreement? Well in-case you hadn't it clearly states:
"You agree that EA may collect, use, store and transmit technical and related information that identifies your computer (including the Internet Protocol Address), operating system, Application usage (including but not limited to successful installation and/or removal), software, software usage and peripheral hardware, that may be gathered periodically to facilitate the provision of software updates, dynamically served content, product support and other services to you, including online services" Then goes on to say "EA may also use this information combined with personal information for marketing purposes and to improve our products and services. We may also share that data with our third party service providers in a form that does not personally identify you."
This is a disgrace! Why do they need access to such information? I don't know about you but i don't want this game that badly. Sorry EA, you just lost yourself a customer, cancelled all my pre-orders published by you because it seems my money on its own is no longer good enough that you have had to sink to selling my personal information.
EA can transmit your personal data and pass it on to third-party services. There's no way to opt out of this 'feature' that 'betters' your gaming experience.
Tracked by 4 customers
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Showing 11-20 of 26 posts in this discussion
In reply to an earlier post on 9 Nov 2011 16:22:57 GMT
[Deleted by Amazon on 30 Dec 2011 23:49:04 GMT]
Posted on 13 Nov 2011 21:42:47 GMT
I was not aware this was happening with a simple game. Would have been better if the company gave people the option at least. I am however not surprised the length some companies will go for marketing purposes. Don't care what anybody says but no company can be trusted with our personal data as can easily be compromised as has been shown in the past including government departments.
Certain Broadband service providers are also guilty of similar tactics as have found so the data protection act needs to be tightened as a result.
I often play computer games and have most of all the top ones but will now reconsider future purchases from this company.
Posted on 16 Nov 2011 14:27:14 GMT
Ben Neale says:
I'm umming and arring about this. I've waited for BF3 on the PC for years, and for EA to stick this Origin thing in is a bit of a kick in the teeth.
HOWEVER... Punkbuster and Steam have been broadcasting stats and data about your usage for years. Origin scans your PC's and yes it can view what personal files you have, but they can't actually open them or see what's in them. If they pass to a 3rd party it's anonymously, and to be honest if there weren't so many online gamers who hack the code I'm pretty sure they wouldn't be bothering with any of it. - I have already read about people in the last few weeks who have been banned permanently from servers because they have been found cheating.
Consoles do the same to a certain extent and games manufacturers track usage and spec etc all the time.
I'm still not sure whether to buy it, but if I do I'm pretty sure no harm will come to my system as it's protected to the hilt anyway. If the price to pay for the best multi-player game ever invented is to let them spy on what groceries I'm having for my tea from my online Tesco shop I'm not gonna lose too much sleep over it.
Posted on 16 Nov 2011 15:48:10 GMT
Ben Neale says:
1. PlayStation®3 System
If you sign up to play EA games through a PlayStation®3 system, your PlayStation®Network account information will be provided to EA so that we can establish an EA Online account (also known as an Origin Account) for you. You need an EA Online account to play EA's titles online. By signing up to play EA's titles, you agree that limited user account information can be transferred to EA. Information transferred to EA includes your name, email address, online ID, country, language and date of birth but does not include credit card number or other financial account information.
2. Xbox LIVE
If you sign up to play EA games through Microsoft's Xbox LIVE Service, Microsoft will provide your Xbox LIVE user account information to EA so that we can establish an EA Online account for you. You need an EA Account (also known as an Origin Account) to play EA's Xbox LIVE titles. By signing up to play EA's Xbox LIVE titles, you agree that Microsoft can transfer your user account information to EA. Information transferred from Microsoft to EA includes your Gamertag, email address, state or province, country, language and age but does not include credit card number or other financial account information.
Posted on 2 Dec 2011 21:54:43 GMT
Ian Robinson says:
Don't these companies learn! thanks for the advice. Won't be buying any products from this company
In reply to an earlier post on 9 Dec 2011 12:49:20 GMT
N. Davies says:
There's nothing new about information being nicked from our usage stats, Google do it every time you send an email. The receiver then gets ads related to what you have discussed, I think its a bloody cheek but that is the kind of world we live in now. I guess it only matters if you're a pedo and want to cover anything up that you shouldn't be doing. But if you're like most people it probably won't make much difference to anything. Good game tho.
Posted on 9 Dec 2011 18:04:10 GMT
Jd Bluestone says:
I happen to agree with you there, James. EA has forced on its customers its loading program and that alone made me want to rip my own hair out. I've just spent several hours downloading the patch and then the browser plugin and discovered the game will not run from the menu on my computer - only from a web page which I am forced to sign into. So, EA, thanks for nothing - I'm now making it my policy not to recommend your products from this point on.
In reply to an earlier post on 11 Dec 2011 09:54:05 GMT
RE: AngryBadger. I don't agree with the harvesting of data whether it is identifiable or not, especially for marketing purposes. In the UK we have opt-outs on unsolicited mass mailing and telemarketing. I subscribe to both, and there's a reason for that. I've also managed to reduce my spam to near zero by abandoning a Yahoo! mail account (they're data security must be or have been terrible) and being careful about which websites I enter my e-mail address on (to this end I created a second e-mail address on my ISP to use online as a "spam trap"). Why, then, would I want to let a software house through my firewall to rummage around my HDD to their hearts content? I don't care what the EULA defines as collected information - who's to say they'll stick to that and how would you know they'd gone snooping above and beyond? It's MY computer, MY personal - and thus private - information and it's THEIR loss when they do things like this because I won't give THEM any of MY money as a result of this. We should be thankful to the Amazon review system for allowing people to share information on DRM because I wouldn't have known about Origin otherwise and would have installed it. Now I can avoid the cheeky intrusion.
Posted on 13 Dec 2011 14:55:30 GMT
Last edited by the author on 13 Dec 2011 14:56:25 GMT
L. Raisanen says:
I wanted to buy BF3 so badly, but due to the number of 1 star ratings detailing all the issues (on both amazon.com and .co.uk), I will not buy this game. Hopefully EA will start reading these posts and realise they are losing customers.
Posted on 13 Dec 2011 19:45:08 GMT
Matthew Review says:
It's NOT personal data.. and it goes into a big 'blender' to produce stats. If they wanted my mobile number and home address .. that would be different.