Customer Review

121 of 122 people found the following review helpful
5.0 out of 5 stars Effortlessly taking care of business, 9 Dec 2013
This review is from: Norton Internet Security 21.0 - 3 Computers, 1 Year Subscription (PC) [2014 Edition] (DVD-ROM)
I've been using Norton for years and it more or less runs silently and unobtrusively in the background just taking care of business and has never once let me down. There are plenty of user options for when you want it to update virus definitions, run scans, etc and it all just happens effortlessly once you've set your options. If you want a more comprehensive package with backup facilitation and PC maintenance options then opt for Norton 360 but if you just want peace of mind against nasties lurking on the web, opt for this - that little Norton logo with a green tick displayed in the task bar is very reassuring.

***Beware of auto-renewing your subscription online with Norton - you could (but not necessarily) be charged well in excess of the cost of buying a copy from Amazon. Norton quite often employ the widespread tactic of exploiting the loyalty of their existing customers by charging them over the odds when it comes to renewing***
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Comments

Tracked by 3 customers

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Showing 1-5 of 5 posts in this discussion
Initial post: 11 Dec 2013 15:14:21 GMT
ruts66 says:
Is this particular item the 2014 version? Symantec appear determined to confuse existing users by failing to put 2013, 2014, etc., on the box, so to speak. I've heard of a few people buying what they thought was the 2014 version only to be told by their PC that it is older than the version currently installed on their machine. Please advise...

In reply to an earlier post on 11 Dec 2013 15:53:03 GMT
Norton appear to have dropped the year suffix but, yes, this is the latest version and in effect the 2014 version. And, as it states on the box, it automatically updates to the latest version. Hope this helps.

In reply to an earlier post on 11 Dec 2013 16:12:55 GMT
ruts66 says:
Thank you, 'OMG' - I shall proceed to purchase on that basis. Incidentally, the online renewal option via the link on the Norton Security 2013 interface is currently £19.99 which is a fraction cheaper than buying the retail product again. That said, when it comes to installing on 3 machines I'd rather have the physical disc than a download. Must be middle-age and wanting something tangible for my money... :-)

Posted on 28 Dec 2013 11:37:30 GMT
Derek Brown says:
Also if renewing on-line direct with Norton, watch out for the small print. You may find that by renewing and giving your credit card details, you are committing to an automatic annual renewal (unless you later cancel it).

Posted on 9 Mar 2014 00:00:18 GMT
R. M. M. says:
I am as disgusted as the next man at the practice of charging more to renew than to buy the product new. It strikes me as close to fraud and certainly as very shabby treatment of existing customers.

So hats off to Norton that they do indeed charge £19.99 to renew, cheaper than I have seen the new product anywhere. This might be relevant, looking ahead a bit, to those considering a first-time buy now.

In fairness to Norton I think it should also be said that the option for auto-renew - not something I'd ever risk - is very clear and unmissable when renewing for the first time. It is not a tiny, pre-checked box somewhere in a corner, but a stage in the ordering process.
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Location: Winchester

Top Reviewer Ranking: 78