Customer Review

1.0 out of 5 stars update - Ultimately poor product Which looks great but is unreliable, 1 May 2014
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This review is from: Samsung M3 1TB USB 3.0 Slimline Portable Hard Drive - Black (Personal Computers)
No change to review below except to say thank you Amazon who refunded on this even though it was out of their 30 day limit.

My original review was full of praise: Fantastic drive which has been trouble free and is already full with my accumulated music recordings. Might have to buy another and would happily buy the same again.: however I spoke too soon as it failed last week out of the blue. Computer cannot recognise it and so all data stored is inaccessible. (I am using the proprietary USB cable and have tried all 3 USB ports on my laptop. The drive whirs for 5 seconds and then dies although it's little led light stays on. The 30 day returns policy operated by amazon means I cannot return it but would have to pursue the matter directly with Samsung. I haven't been stung by is returns policy before but now I feel very aggrieved. A hard drive for storage has to operate properly for longer than 30 days from purchase. I could not recommend this product at all anymore and anyone out there with a model that is still working is very lucky. Disgusted with the product and amazon. I would never buy Samsung drives again and would be hard pushed to have faith in amazon and hard drives with its 30 day returns policy. I bought this drive to fill up over time - not in one lump never to access again. It is meant to be accessible storage media - not a data cemetery.
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