Customer Review

15 of 15 people found the following review helpful
5.0 out of 5 stars Excellent book but falling apart, 12 Aug. 2012
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This review is from: The Adobe Photoshop CS6 Book for Digital Photographers (Voices That Matter) (Paperback)
As others have already said, a fantastic series of books for quickly getting to grips with Photoshop. I have the whole series & consider them a must buy for photographers wanting to get to grips with each new version of the program.

However, as several others are reporting, my copy fell apart on first viewing, the pages appearing not to be properly glued to the spine. Hope Amazon do something about this as I would like to exchange my faulty copy. I do not want a refund or a discount to retain my current copy.

All my versions up to CS5 have had a lot of use & are still fine. My CS5 version has not fallen apart but was exchanged twice as about 20 pages were only very faintly printed. The third version was the same but I assumed there was no point exchanging again as they were probably the same.

This does not detract from the quality of the books content but does not reflect well on the quality of the printers.

I will take this up direct with Amazon as I do not wish to be without the book but would like one that will not fall apart.
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Tracked by 1 customer

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Showing 1-5 of 5 posts in this discussion
Initial post: 14 Aug 2012 07:37:58 BDT
This is a very honest and helpful report. Would very much like to purchase this book but hesitate now because of printing etc problems. Have already bought another of Kelbys books so do not want to change to another author.

Posted on 14 Aug 2012 07:39:30 BDT
[Deleted by the author on 14 Aug 2012 07:39:51 BDT]

In reply to an earlier post on 15 Aug 2012 19:00:59 BDT
[Deleted by the author on 15 Aug 2012 19:01:20 BDT]

In reply to an earlier post on 28 Aug 2012 12:01:53 BDT
Last edited by the author on 28 Aug 2012 12:09:34 BDT
Ms A. King says:
Note from the publisher: all defective copies have now been replaced. Best Regards.

Posted on 28 Aug 2012 12:09:02 BDT
Ms A. King says:
Note from the publisher:
We have encountered issues with defective glue in some our initial print run of this book. All defective stock was replaced within days. If, however, you have purchased a copy of the book you are not happy with, and have not been able to swap it at the place you have purchased it, please contact customerSolutions@pearson.com and you will be sent a new copy - after providing proof of purchase - right away. We apologise for the inconvenience and appreciate your patience.
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