1 of 1 people found the following review helpful
Balanced and without sensationalism,
This review is from: How We Treat the Sick: Neglect and Abuse in Our Health Services (Paperback)
Customer review from the Amazon Vine Programme (What's this?)
This is a shocking book which exposes some truly awful slippage in standards of care in the NHS. I think caution should be taken, though, as the cases chosen as illustrative are in essence just that - single cases - and so it's hard to see the bigger picture at points. That said, I come from a family of nurses and carers, and certainly some of the criticism here do ring true, particularly understaffing and bullying in the workplace, although they agreed that some of the cases presented here are truly the worst of the very worse, and are (fortunately) not completely indicative of everyday experiences.
The book manages to avoid being sensationalist or journalistic, as might be the danger with an exposé piece like this. It's quite a balanced, unhysterical treatment of the topic, which makes a refreshing contrast with some of the tabloid exposés. There are positive suggestions by the end of the book, too, rather than a simple, desperate debunking. As with education, the straight-jacketing of working practices particularly stands out as a central focus for improvement. And unlike some of the current polemic on health and education, the blame isn't being shifted onto the people at the bottom, amongst whom there are some very dedicated and praiseworthy vocational carers.
Definitely worth a read on the strength of the potential solutions it offers, contributing to a very topical and heated current debate.