Customer Review

12 of 14 people found the following review helpful
4.0 out of 5 stars Full spec GPS, 6 Jun 2007
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This review is from: Viamichelin Navigation X-980T Europe 2 GB (Electronics)
Well, top spec and lots of good functions, bluetooth (not tested), interface, display options and quality components, I've used it all over Europe and been grateful for it, but:

Sent down lots of residential dead ends (pedestrian outlets!) and forest tracks. Worst though was being directed onto a DUAL CARRIAGEWAY THE WRONG WAY! Because the (very helpful) split screen tracks your progress through each junction, it confirmed and encouraged this particular stupid turn all the way along the slip road. And the guidance at the Dartford tunnel puts you off the motorway onto a roundabout and back on the motorway: Humpf! Motorways with lots of parallel slip roads are not always well explained, and the mapping and (good) voice prompt may lag at the last junction, failing to move onto the next junction! How much is mapping and how much the machine I don't know.

On the whole the voice guide and long distance 'motorway mode' functions do well to get you ready, and if you keep brain engaged you'll do well.

Not the very most intuitive interface either, lots of screen taps to get to where you want to be: Examples

- 9 taps to get to the nearest petrol station, and then they're presented as addresses listed in order of proximity to the current GPS location (not on the active route). Solution: You have to drive with the option for petrol station icons to be permanently displayed. Many petrol stations I've gone to also turned out to be private factory facilities or HGV only: Disapointing! And for agency card users who need to know the brand of petrol.

- When typing in searches it will not jump to the selected postcode or address when only '1 result found': 3 more taps are required (Stupid!)

- I have not been able to use the traffic function despite teh antenna. I cannot divert round points or when keen to go by particular roads select them. If you use the 'quick' button for traffic you get a text list of reports, not always related to your route; useless and can't be right, but I can't do better.

That said if you go wrong (or choose another route, a new route is v quickly calculated (remember which you've picked: shortest, quickest, recommended!). Initial Satelite signal capture can be quite variable though. (The v6.5.3 had a bug: There's a patch if you have not upgraded. v 6.5.4 is fine. Xmas'07 models onwards should have v7.0, not automatically available to the older models). Check you're not getting old stock.

The screen is too reflective: Screen info can be nearly invisible if you've got the angle wrong, though the holder is Hi-Spec and can be pulled to a better angle easily. It can be a wrestle to fix-on and attach the power leads, but other wise my only grumble is that you cannot use the USB power lead (it's covered by the holder) only the cigarette lighter lead. (Only important for those you've lost one and have an IPOD player in built and want to power from that).

Oh and what else: Registering the product online; to complete the process you need the code ViaMichelin will email back to you: It'd be impossible to save/ reset / recover from CD if there's a problem in the meantime. There may be delays in this process and other map update services as both website action and original unique parts of the packaging require to be sent off by post to get access codes...

I must mention the company helpdesk and website: It has been efficient for New drivers/ updates: You get a high-grade human early on the telephone! (A very nice suprise!) And email back options are not hidden deeply in FAQs like some. I've felt well supported, despite a delay in map updates (all sorted).

Some of the issues I've had are because of the many options offered by what is a pretty top spec GPS: If you want fastest route, or to avoid toll roads, you need to know which option you've taken or you can get the customised route selection you didn't know you'd asked for.

Would I buy it again: Now I know the hiden depths: Maybe, but there's cheaper out there. You do pay for good support and hi-spec.
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2.8 out of 5 stars (9 customer reviews)
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