Customer Review

6 of 8 people found the following review helpful
4.0 out of 5 stars JULY 14 UPDATE- Vastly Improved, can easily recommend, 12 Sept. 2013
This review is from: TOMTOM 1FA6.002.04 GO 600 EU IN - (SatNav GPS Devices) (discountinued by manufacturer) (Electronics)
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**UPDATE JULY 14**
Finally, updates have transformed the 600 into a really good, easy to use satnav. TomTom seemed to have actually listened to the criticism ( deserved at launch) and reacted by upgrading the softwRe repeatedly to address the failings. The maps are now clearer, routing options now allow easy input of variations, you can save favourite routes and , in simple terms, it 'just works' now as a easy to use reliable satnav.

**UPDATE ON 20/10/13**
Since the original review was submitted, TomTom has issued a major free software upgrade that in my opinion is a significant improvement to the user interface. You can now plan a route in advance, pinch to zoom on 3D, tell via the main screen if it is connected to the smartphone , main view shows speed cameras , keyboard improved plus other changes. Heartening to see TomTom reacting to criticism of the early release and statements elsewhere seem to indicate that they are committed to continuing the improvements. A sufficiently good upgrade to increase my star rating to four. Still more to do but well done TomTom for listening! Can now recommend it as a good buy.
**END OF UPDATE**

ORIGINAL REVIEW:-
My initial views of the TomTom Go 600 were heavily influenced by my largely satisfactory experience of the previous generation Go Live 1005 and it is fair to say the initial reaction wasn't good as the Go 600 seemed to be lacking so many what used to be standard features for their premium models.

I am however pleased to say that the initial kneejerk feelings of horror at the apparently excessively dumbed down Go 600 have eased somewhat after a couple of thousand miles of testing in conditions as diverse as the daily 40 mile commute and the family holiday to Cornwall. Looking at the unit in isolation, it is a good sat nav but, with some software changes, it could be so much better.

Summary - Good Points:-
- Very fast updating of car movement
- Fast reaction to touchscreen
- Live Traffic info is comprehensive and accurate
- Bright, large screen
- Unlimited free map updates and traffic info
- 2D Map is much improved and it is easy to quickly get a view of the traffic situation in the region that you are in even move the location by using the touch screen to look at other parts of the country.

Disappointments:-
- With such a large screen, why is some of the information using ridiculously small font size that is difficult to read? Step backwards from previous TomTom user interfaces and a real waste of the large screen.
- Less information presented than on previous TomToms - want distance and time tonboth be displayed at the same time? Sorry, can't do it. Step backwards.
- Map colours and layouts not as distinct as previous models. No ability for user to change colours etc.
- Poorly positioned `upcoming info' bar at top centre of screen, obscuring furthermost road info.
- Philosophy of less information and customisation options (to simplify use?) has been taken too far and now gives too few user selectable outputs. You have very limited info display options.
- No voice command option and no ability to change volume automatically according to background noise levels.
- Live Traffic requires a data connection via your smartphone and not all contracts will allow tethering. If your phone's contract does not allow tethering. DO NOT buy the TomTom600 if you wish to have live traffic info. Buy instead the top of the range model TomTom GO 6000 Europewith a built in 3G connection. Data usage is claimed to be very low and I certainly have noticed no measurable impact on my data allowance.
- Still have to pay a subscription for the safety camera bolt on updates, The units comes with the pre-installed but my model had a two month limited subscription after which you have to renew.
- Poor instructions. A pdf is available online but the packaging does not advise you that it is available.

Further comments:-
The TomTom Go 600 is BIG and occupies a large space so check that it will sit happily without causing you vision problems in your particular car. In our Golf it does not obstruct driver vision. The holder clamps easily and effectively to the windscreen and the charger cable is easily removed so that it can be used to connect the TomTom to a PC/Mac via a USB socket for updates.

The only set up problem was that you are supposed to connect it to your PC/Mac , and set up' MyTomTom' software so you can download map/camera updates etc. Couldn't get the PC to recognise it BUT after a very quick phone call to TomTom customer services (answered within 1 minute at 09.30 on a weekday morning!) , the problem was correctly diagnosed as me connecting via the TomTom cradle instead of using the charger/usb cable conncted directly to the TomTom.

Once connected, the TomTom proceeded to download new maps and safety camera information but, on our 1mb snails pace broadband, it took over 9 hours.

Connection to my iPhone 5 was straight forward (used Bluetooth initially but found I had to activate the iPhone's `Personal Hotspot' as recommended to ensure immediate and fault free connection as soon as the TomTom booted up.
Start up time seemed much as our previous generation model.

One welcome change was that it now remembers the last destination even if the unit has powered down/up after an unscheduled stop with ignition off. Big improvement.

The map colours and layouts are not as distinct as they used (why did TomTomchange what wasn't broken?) , less neighbouring street info is presented and the positioning of the upcoming info at the top centre of the screen is quite simply baffling as it often neatly obscures the 3d image of the furthermost section of road. And that removes another benefit of the large but poorly used 6" screen!

So there it is. A case of two steps forward and one step back as far as progression from the last generation TomTom is concerned. It will undoubtedly navigate you from A to B without causing too much stress but the user experience could be so much better with some changes to the interface.

The loss of voice recognition is frankly baffling in what is still a premium unit and the requirement for a data connection by tethering could limit the availability to may of the Live Traffic if their smartphone contract doesn't allow it.

Would recommend that you carefully weigh up the features/cost and your reaction to the user interface (check out the TomTom website and see one in action if you can) before committing for, if you blindly assume it will do everything your old TomTom does and more, you may be disappointed.

Come on TomTom, get a software update out quickly and give this unit the interface that the hardware deserves.
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