Customer Review

8 of 10 people found the following review helpful
2.0 out of 5 stars Just Okay (as long as it doesn't break!!!), 13 Feb. 2009
This review is from: LG KU990i Black prepay unlocked mobile phone (Electronics)
As long as it works, I suppose it does 'exactly as it says on the tin'. If you have a problem however, as mine did, LG will wash their hands of it and blame customer damage.

Mine started to become difficult to charge after about 6 months old, and the problem worsened until it would not make a connection at all and therefore not charge. Sent to LG approved repairers who stated that it was customer damage and refused to fix it. I then rang LG customer service directly who, amazingly and without seeing it, told me that it was caused by damage by customer. And all this over the phone! Amazing!!!

Anyway, if you buy one, pray you don't need a warranty repair, you'll be wasting your time. If LG were the only mobile phone manufactures left in the world, I'd rather shout loudly or write a letter.

I suppose I should have known better as I already had a roofspace full of broken LG products!
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Review Details

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3.2 out of 5 stars (5 customer reviews)
5 star:
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4 star:
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Location: Northern Ireland

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