2 of 2 people found the following review helpful
Useful for work and home,
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This review is from: Developing Your Assertiveness Skills and Confidence in Your Communication to Achieve Success, How to Build Your Confidence and Assertiveness to Handle Difficult Situations and People Successfully (Kindle Edition)
This book is easy to read and understand and give good advice on how to improve your assertiveness without coming across as aggressive. Whilst useful in a work situation I think it is also useful in day to day situations allowing you to get your views across more effectively.