2 of 2 people found the following review helpful
Finally get A3's,
This review is from: Understanding A3 Thinking: A Critical Component of Toyota's PDCA Management System (Hardcover)
This book is great as although I have used the model for improvement before and A3's i had never realised the two were so linked. This has helped me structure change management alongside my reporting so that it is meaningful to all involved.
Does exactly what is says on the tin...