Customer Review

5 of 5 people found the following review helpful
4.0 out of 5 stars Ruth's steamer, 10 Feb 2011
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This review is from: James Martin Digital Steamer 9 Litre ZX772 White / Black (Kitchen & Home)
Received the James Martin steamer within the delivery date as promised and have found it to be good value for money. I like the fact that I have the option to delay start which I have tried out and works perfectly. My only negative points are the baskets can be a bit wobbly when fitting together and it seems to take a bit longer to cook the food than my previous steamer e.g. putting the same amount of potatoes and sprouts in as I did in my previous steamer took 10 minutes longer to cook in this steamer. The instruction book that came with the steamer said potatoes took 20 minutes when in fact they took 30 minutes.
Other than those niggles I am more than happy with the steamer.
This is an added comment written 8weeks later: Unfortunately had to return the steamer to Amazon for a replacement. The problem was although the lights and the clock were working the steaming element decided to pack in. I returned the steamer to Amazon after I talked to them on the phone and they sent me by E mail Return Labels. The steamer was picked up by a courier service from the house. I received a replacement which arrived before the faulty steamer reached them. I was hesitant about receiving the same James Martin model again but as that seemed to be the preference when talking to Amazon I agreed but did insist that should the same problem arise again then I would order a different make as a replacement. As usual Amazon are on the ball.
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Location: United Kingdom.

Top Reviewer Ranking: 35,780