Customer Review

58 of 61 people found the following review helpful
1.0 out of 5 stars Good, while it lasted!, 12 Jun. 2012
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This review is from: VonHaus Nano 3.0 Media Player- HD TV Digital Mini Media Player - 1080p - MKV - Play any file from USB HDDs/Flashdrives/Memory Cards (Personal Computers)
After seven months this media player has suddenly just died on me, prior to this it was working perfectly and literally does play every file under the sun perfectly. Why the one star? well i realise it's certainly reasonable enough price-wise but one thing that is not advertised much concerning this product is that it only comes with a 6 month warranty!, i mean what product in this day and age only comes with 6 months? does not say much for the manufacturer or seller's confidence in the product. Also due to guarantee small print that exists between Amazon and third party sellers don't expect Amazon to give you any protection if it fails after 3 months of purchase. All in all, i've basically shelled out £4.29 a month for a media player that is now going to be discarded in the bin, i guess you really do get what you pay for, for 7 months anyway!.
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Tracked by 1 customer

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Showing 1-4 of 4 posts in this discussion
Initial post: 1 Aug 2012 11:34:21 BDT
Ben says:
You still have your legal rights.

Something that breaks after 7 months is not fit for purpose. I would leave negative feedback against the site and tell them that they are in breach of contract!

Posted on 25 Jun 2013 09:13:18 BDT
ICJW says:
So you call up Amazon, explain it, they send a returns slip, goes back to them, you get refund, order new one.

Simple.

Everything sold in the EU comes with a minimum 2 years, in the UK it's longer (up to 6 years) but there is a reasonable test in the UK...for example, is it reasonable to expect a £1 pair of shoes to last longer than a week, possibly not...if you wear them..

Posted on 30 Aug 2013 16:48:44 BDT
AlexDaLarge says:
Lasted longer than mine, I didn't even get two months before mine stopped working. No support what so ever.

Posted on 15 Jan 2014 14:55:03 GMT
Small print in contracts can't over write minimum legal protection, such as the sales of goods act - the retailer is responsible for repairs/replacements under this act, not the manufacturer. Even the posts in these reviews could show that the product has an inherent fault and therefore not fit tor the purpose for which it was intended.
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