Shop now Shop now Shop now  Up to 70% Off Fashion  Shop all Amazon Fashion Cloud Drive Photos Shop now Learn More Shop now Shop now Shop Fire Shop Kindle Shop now Shop now Shop now
Customer Review

8 of 9 people found the following review helpful
1.0 out of 5 stars UNFIT FOR PURPOSE, 11 Mar. 2014
By 
This review is from: Unlocked Huawei E5776s-32 4G Mobile LTE WIFI Hotspot MiFi 150 Mbit/s (Accessory)
Took a fortnight to arrive and when it did I popped in a Vodafone PAYG data SIM card, changed the APN settings to the appropriate ones and, in spite of trying this and every other suggestion I could find on the internet, was still getting 'No Service', therefore unable to activate. The SIM card worked fine in other devices, so the problem was evidently with the Huawei.

I then ran some further tests with the Huawei E5776 and discovered that the problem is basically one of sensitivity. The SIM card did in fact work, but only when within a few hundred metres of a base station. I conducted a series of parallel tests with my Nexus 4 (also on Vodafone) within an area of up to 20 miles from my house and found that, while the Nexus 4 retained a signal strength of 3-4 bars at all points, the Huawei E5776 rarely achieved half that and on repeated occasions (and often when the Nexus 4 was still showing four bars) showed 'No Service' at all. Even in my own home the Nexus 4 showed four bars while the Huawei had no signal.

I have to say that this serious weakness in sensitivity makes the device not fit for purpose in my opinion. I bought it for travelling in parts of the Mediterranean where the mobile signal is often weak and this experiment demonstrates that there would be numerous occasions when although I had a usable signal on my mobile phone I would be unable to use the Huawei because of this inherent problem. I even tried the device with an external antenna, which made no difference at all.

I therefore came to the disappointing conclusion that I must reject the item as unfit for purpose and request a full refund. It's really only of any value in areas where the mobile network has a very strong signal and certainly not for travelling.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines ">here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking on the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
  [Cancel]

Comments

Track comments by e-mail
Tracked by 1 customer

Sort: Oldest first | Newest first
Showing 1-1 of 1 posts in this discussion
Initial post: 20 Apr 2014 12:48:26 BDT
Last edited by the author on 20 Apr 2014 12:48:56 BDT
Nick Poighnt says:
May I ask, where you using a full size vodafone sim in this device? Or was it a smaller sim, put inside a plastic adaptor??
‹ Previous 1 Next ›