Customer Review

22 of 23 people found the following review helpful
3.0 out of 5 stars OK Apart from the DAB, 25 Feb. 2013
This review is from: Panasonic SC-HC37DBEBS DAB Micro System with iPhone/iPod Dock (Electronics)
We didn't actually buy this unit from Amazon, but I do buy a lot of gear from them so thought I'd post the review here.

2 weeks ago we purchased this unit from Currys, it looks great, very robust and the fact you can use your iPod, USB and CD, aswell as having the DAB was the main attraction, however once we got it into place on the kitchen windowsill we found the DAB to be of terrible quality, (The under water sound you get). I might add I had had another DAB radio sitting in the same place for the last 6 years without any problems. The antenna was one of those flimsy pieces of wire so we went out a bought a more substantial one, but the reception was still as bad, sometimes it was OK but on the whole not acceptable quality for the price paid. In the end we returned it to Currys yesterday and they gave us an exact replacement, took it home and had the very same problems.

We have 4 DAB radios at home, one in the garage, one in 2 of the bedrooms and one in the conservatory and they all work perfectly, infact 2 of the radios were only £20 and they are brilliant. We took this unit into every room of the house and it was still a terrible reception, infact it was worse than the original unit we had just returned.

So we went all the way back to Currys, and demanded a refund, the girl in the returns dept' actually said that people are often returning this unit and they always give the same reason for returning it...........the DAB.

We had a look at the other units and found one that does exactly the same but was half the price, got it home and the DAB works absolutely fine.

We were really disappointed as Panasonic has a good name and infact the mini hi-fi we have in the conservatory is Panasonic and it's a great system, they just need to sort this one problem out and they will have an exceptional product.
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Tracked by 1 customer

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Showing 1-3 of 3 posts in this discussion
Initial post: 27 Mar 2013 19:07:36 GMT
Are you able to comment on what DAB system you bought? I want to buy one but for the right price. Thanks

In reply to an earlier post on 28 Mar 2013 07:14:32 GMT
Last edited by the author on 28 Mar 2013 07:15:38 GMT
Hi

We bought the SANDSTROM SHFJMC11 Mini Hi-Fi System, currently it is £89.99 from Currys. It has everything the Panasonic has, DAB, CD, iPod, USB and iPhone.
It's also wall mountable. You'll notice it is available here on Amazon, but it's £130!!!

Posted on 17 Aug 2014 11:09:01 BDT
kelvsam says:
Totally agree. I bought this product from Amazon, but couldn't be bothered to return it, but now regret it. I can't get any DAB reception through it at all, but was given a really cheap DAB radio for a present that has no problems. The Panasonic product has so many bad reviews regards DAB that it actually comes close to contravening the trades descriptions act.
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Location: York, England

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