6 of 7 people found the following review helpful
burnt hand and toast,
This review is from: Russell Hobbs 9206-40 Classic CoolWall 2-Slice Toaster (Kitchen & Home)
I realise that my misfortunes with this toaster might relate just to the one I bought, but I would not recommend this product. I tested it three times with normal sliced bread. There are metal racks which grab the toast on either side and when the bread is placed short side first these grabbed the bread too early so that it wouldn't descend all the way. Result: burnt one half, untoasted the other half. When put in long side first you couldn't get it out because there is no extra lift.
The metal surface on the top of the toaster immediately in front of the slots got so hot that I burnt my fingers, seriously dangerous. CoolWall, but burning front!