Dear Matey "Matey",
Thank you for taking time to leave us the review and letting us know the problem.
I understand that the charger failed to work. I sincerely apologize for the inconvenience this purchase caused to you. Would you please email us at email@example.com with your Amazon order # and the review? We will take responsibility for exchange or refund per your preference.
Hope to hear back from you soon. Thank you for your cooperation on this matter.
AnkerDirect Customer Support
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