18 of 19 people found the following review helpful
A good product with some bad solutions,
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This review is from: ICY BOX IB-3640SU3 - Icy Box External 4-Bay JBOD System 3.5" SATA USB3 eSATA PNP Hot Swap Silent (Accessory)
I totally agree with the faulty cooling system. You need to keep the front door open to provide enough cooling for installed HDDs. Otherwise, the rear fan starts keeping loud noise after a few minutes due to lack of any cooling gaps in front or under the Icybox. Once you keep the front door open, there is no ventilation problems in sight. However, for aesthetic reasons I would not prefer to keep the door open.
Secondly, I agree with you regarding the documentation. I've tried look around and search the manual with no success. It would be a polite action from manufacturer to guarantee a manual for end-user since we are talking about a product of one hundred pounds.
For the rest, I have no more negative views for this product.