Customer Review

21 of 26 people found the following review helpful
1.0 out of 5 stars There is a problem with the DVD, 25 Oct 2013
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This review is from: Brush Strokes - The Complete Boxed Set [DVD] (DVD)
This is a great comedy series thats why I waited for the box set to come out.

There is a problem with Series 1 Episode 6. When it gets to about 14 minutes into the episode, The picture freezes and stops. I thought I could be my DVD player. I tried it on another DVD player and it done the same thing so there is nothing wrong with my DVD player. Then tried it on my PC and it has frozen at the same place. So the DVD disk has a problem. I sent the box set back and Amazon sent me a replacement. I put the new Series 1 Episode 6 into the DVD player to try it and the same problem happened in the exactly the same place. So there must be a batch of bad DVD's out there. I asked for a refund as im not going to keep on sending them back bacause Acorn Media,2 Entertain or the BBC can not test them or maintain Quality control properly. I don't know if there is any other problems with the rest of the series because I have not watched them. After the first DVD did not work, I just sent the Box set back. Very disappointed.
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Showing 1-2 of 2 posts in this discussion
Initial post: 14 Nov 2013 10:44:04 GMT
T.M says:
I encountered exactly the same problem. Based on your experience there doesn't seem to be any point getting a replacement - plus I live in Australia, so the cost of sending it back is greater than the cost of the DVD. It's annoying because series 2-6 play perfectly.

In reply to an earlier post on 14 Nov 2013 17:57:38 GMT
John Gage says:
Was it sent from the UK? Wont they reimburse the postage and packing? They should because its faulty.
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