Customer Review

2 of 2 people found the following review helpful
5.0 out of 5 stars So far so good., 23 Mar. 2012
Verified Purchase(What is this?)
This review is from: Francis Francis for Illy X1 Ground Coffee Machine, Almond (Kitchen & Home)
I was already using an espresso machine which, although a cheap model, produced some quite reasonable coffee. However, I was still on a quest to find a machine which produced a coffee as good, if not better than the coffee I have enjoyed in cafés and restaurants. Some of the top-rated Italian machines were a little beyond my reach costwise until I found Amazon selling the Francis Francis X1 at half price! Reviews seemed to indicate that this was a machine well worth considering, and so I made the decision. Although the machine only arrived this morning, results so far seem very good. I like very much the obvious robustness of the machine (all steel and no plastic) and the sheer weight which is no problem provided you do not need to move it around too often. The answer here is to place it with plenty of room behind as the water tank needs to be removed for filling. Most worktops allow for this anyway. A pleasant surprise was that upon opening the carton it was found to contain a 250g tin of Illy expresso coffee. The coffee this machine produces is excellent, although I am still using up an alternative make of coffee, and quite expect it to be even better with the Illy coffee. The pump runs considerably quieter and with less vibration than on my old machine on which the cup had to be physically held in place while it was filling. Another surprise is that although it is advisable to pre-warm the cup, it is not actually essential, since without this it still produces quite a hot cuppa. All in all, first results are really favourable. Watch this space.
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Showing 1-2 of 2 posts in this discussion
Initial post: 5 May 2012 11:25:34 BDT
Following on from my first review, I have now owned this machine for over a month and my experiece bears out my first impression that here is a top rate machine that does everything it was designed for and does it fantastically well.

Posted on 7 Apr 2015 09:28:35 BDT
I purchased this machine on March 23rd 2012. Although the temperature gauge stopped working within the first month, it did not serve any useful purpose and so I continued to use the machine anyway. It is now April 1015 and the machine has packed up completely and just trips my earthing trip when I switch it on. Is 3 years a reasonable life for a machine which costs as much as this one? Maybe, but I have just ordered the Andrew James Barista machine. Maybe I'll have better luck this time.
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