1 of 1 people found the following review helpful
Awful Customer Service - they make a mistake and I pay for it,
This review is from: Poppy Red Wine & Cream Beige Floral Double Duvet Quilt Cover Bedding Set
DON'T BUY ANYTHING from this company as they couldn't care less for the customer, eventhough they made a mistake in my case.
I bought the above item, however, instead of sending me a duvet set which is 50% cotton and 50% polyester AS ADVERTISED, they sent me a 100% polyester. I didn't realized their mistake and put it straight into the washing machine.
So far, they never apologized for their mistake or tried to solve the problem fairly. I can understand that they can't sell this duvet set anymore, however, they made a mistake and I don't think it is fair that I should pay for it. I must stress as well that even before they realized I had washed it, they told me to post it back and pay for the postage. It is just wrong!
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Initial post: 27 Aug 2011 08:25:08 BDT
C. ROBERTSON says:
I wish i had read these comments before I bought! I cannot believe this is being advertised 50% cotton still when it is actually 100% polyester
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