Customer Review

3 of 4 people found the following review helpful
1.0 out of 5 stars high pitched noise, 11 Feb 2014
Verified Purchase(What is this?)
This review is from: Anker® 40W 5-Port High Speed Desktop USB Charger with PowerIQ™ Technology for iPhone 6 Plus 5S 5C 5, iPad Air 2 Mini 3, Samsung Galaxy S5 S4 Note Tab, Nexus, HTC, Motorola, Nokia, PS Vita, Gopro, more Phones and Tablets (White) (Electronics)
It has a really high pitched noise, never noticed it when I first got the item due to renovating my house it was packed away more or less straight away and only just come back into use now, it is very annoying would have expected better from an anker product I have lots of batteries and chargers made by them and the products normally exceed the OEM, but this one has fallen well short of expectations!!
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Initial post: 12 Feb 2014 06:59:21 GMT
AnkerDirect says:
Dear customer,

Thank you for leaving us the review and letting us know the problem.

Sorry to hear the charger makes noise when charging your devices. We are afraid the one you received has manufacturing defect. Although we work hard to ensure high quality standards through multiple quality checks, we regrettably still come across defective products occasionally. We sincerely apologize for this unit and all the inconvenience it caused to you!

Please email us at support@ianker.com with your Amazon order # and review. We are more than happy to exchange a new one for you or issue you full refund per our 18 months warranty.

Really appreciate your kind understanding on this matter.

Anker Team
1-800-988-7973
support@ianker.com
Mon-Fri 9am to 5pm(pst)
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