Experienced harmony user 3+ years,
This review is from: Logitech Harmony 700 Advanced Universal Remote - Universal remote control - infrared (Accessory)
I've been using a harmony 700 remote now for over 3 years. It's brilliant. To configure the devices it connects via a USB and then uses a web browser application on your computer to let you pick your brand and model, top tip: note down which input each device uses eg hdmi 1or 2, and how each device is connected to eachother eg. to the TV or to the AVReciever( for when you have a surround sound system).You create a personal login to the web app, this is great because if you need to reprogram the remote all you need do is log in to your account from any computer and all your remotes and their settings are there. After adding your devices to your remote u can then select your one touch functions via a wizard Eg. Watch TV, the wizard asks how you would like to listen to audio, ie. from the TV or from your AV Reciever. With one touch the remote switches on the devices and selects the correct inputs (if its not working its probably because you have not configured the devices with the correct input settings eg. Scart/HDMI 1/hdmi 2, figure out what you need to do to get it working and then change the device settings and click update to refresh the remote. Disconnect the usb and youre ready to go. Another great feature is being able to programme sequences and then assign the sequence to a button. For example when I'm watching sky I have a button that takes me straight to the sky+ planner, and another button that toggles sky subtitles(for when the kids won't be quiet). It's really good! One more thing the remote only needs to be connected by usb when you select 'update' eg. You can change the settings, add devices, add button sequences etc all without the remote being attached, then when you're ready connect the remote to update all those changes. It take about 2 mins to update, bit slow but that's normal for programming remote controls in my experience.
Using the device is super easy, I 'hit watch TV' the av receiver comes on and is set the correct input/outputt, the tv comes on and is set to the correct input, the sky box comes on, brilliant, the volume control turns up the volume on the av receiver and the channel hopper controls the sky box, I want to watch a DVD, so hit watch movie, the sky box turns off, the DVD player turns on and the av receiver is set to the correct input/output, I'm done so I hit the power button, the tv turns off, the av receiver turns off and the DVD player turns off.
If something goes wrong like a device is not on because someone or something blocked the infrared signal when turning things on or off then just hit the 'help' button, this will initially attempt to turn all the devices on (or off), if it still doesn't work the wizard will step you through yes or no questions and fix the problem for example 'is the tv on?' Then it will try and fix it and ask 'is it on now?'
I have bought the control as a present for others and recommend it if you have more than 1 device to use regularly.