Customer Review

8 of 9 people found the following review helpful
3.0 out of 5 stars Comfy pillow, aggressive vibrations, 24 Oct 2011
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This review is from: HoMedics NMS-2TAB Snuggly Bear Neck Massager (Personal Care)
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I'm a little torn about this product. On the one hand it's a really lovely soft (& snuggly) neck pillow that I was absolutely chuffed to receive; on the other hand the massaging function is rather aggressive so it's not really fit for its purpose... When I first put the pillow around my neck and switched it on, I was in for a bit of a shock: the unit buzzes very loudly and the vibrations it gives off are just that - vibrations. It doesn't feel like a massage at all, it feels like you're flying on a plane that's about to crash :\ ...I've noticed that if you sit down in a chair, put the neck pillow on and lean into it, you CAN feel the massaging action but it's quite strong. It's hard to view this as a massaging pillow that aids relaxation as it actually made me feel more tense after using it, plus there's absolutely no escaping the noise, whatever you do. I can't understand why they made the product so loud and why there is just one vibration setting. Additionally, I wanted to point out that the on/off button is rather awkward to press - mine clearly doesn't line up where it says 'push on' and 'push off' so I have to rummage around to locate it.

So, with all this said, why the three stars? The pillow genuinely feels lovely and comfy around the neck. I've started to wear it when I'm in bed reading and tried it on a long journey when I was the passenger. The pillow keeps your neck warm and provides good support round the neck, which I've noticed helps my back - this saves it from being a complete waste.

Conclusion: I've uploaded some pictures to show you what you get in the box and point out the features. The product is well-presented but the 'massaging' function is a novelty (and not a particularly fun one, at that) It's a good neck pillow when you disregard the loud, aggressive massaging function - but it's a lot of money to pay for a neck pillow if there's no massaging feature.
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Review Details

Item

3.3 out of 5 stars (38 customer reviews)
5 star:
 (8)
4 star:
 (10)
3 star:
 (10)
2 star:
 (6)
1 star:
 (4)
 
 
 
£19.99 £9.98
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Reviewer

Miss K
(TOP 500 REVIEWER)    (VINE VOICE)   

Location: UK

Top Reviewer Ranking: 204