135 of 151 people found the following review helpful
Spolit by the SecuROM DRM...,
This review is from: Mass Effect (PC DVD) (DVD-ROM)
After recently rebuilding my PC I decided I had to try out with some new games - Mass Effect was the first I bought.
I'd read about issues with the DRM (digital rights management) software, but as I'm used to BioWare games and have played most of their releases on the PC I wasn't worried.
That was my first mistake, after receiving the game from Amazon I was surprised to see that my machine wasn't reading the discs, oh well I thought, there must be a fault in the manufacturing process...
I returned the discs to Amazon and the customer service team dispatched a replacement so quickly it arrived the following day.
Unfortunately I encountered the same problem with the second set of DVDs!
Thinking that lightning rarely strikes twice, I started a very thorough search of the internet to try to address the problem, as well as contacting the game's publishers EA who I am still awaiting a response from.
It turns out that the issue stems from the DRM software that appears to prevent certain DVD burners from working successfully with the game - in my case it stopped the drive reading them all together!
Eventually I managed a workaround having to use a 6 year old DVD ROM drive to install the game.
Thankfully the game doesn't need the discs to play so I could go back to using the DVD burner in the machine, and I was able to enjoy the Mass Effect experience - which is fantastic, looks brilliant and so far has run flawlessly!
While I'm only part way through the game I thought it only fair to post the issues I had with installing it, as well as saying thank you to Amazon for their fantastic customer service!
It seems a shame that yet again the DRM software has taken up the majority of a review and overshadowed the developers hard work in putting together an excellent gaming experience.
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Showing 1-6 of 6 posts in this discussion
Initial post: 13 Jun 2009 00:48:12 BDT
Last edited by the author on 13 Jun 2009 00:49:32 BDT
J. R. Hirst says:
Posted on 27 Jun 2009 02:23:57 BDT
Mr. J. M. Reid says:
Posted on 2 Jul 2009 01:28:05 BDT
What is the company and model name of your new Disc drive that refused to read Mass Effect?
In reply to an earlier post on 21 Jul 2009 15:50:55 BDT
S. Lockwood says:
The 5 installs ARE NOT 5 LICENSES!!! It is just for the buyer. It's illegal to use a game on more than 1 pc at once!!!
In reply to an earlier post on 24 Jul 2009 19:29:39 BDT
JB Knowles says:
Julian Hirst, as S. Lockwood stated below, what you have done is flagrantly illegal. Not only that, you could have done the very same thing indefinitely if the game didn't use this draconic DRM. As for your inane remark on patches for hardware conflicts, me and hundreds of others have encountered a game-breaking "hardware conflict" that still has not been resolved.
Although discussion of the stupidity of Digital Rights Management malware is beside the point of the original review, I'll nonetheless reply to your and Mr. J. M. Reid's idle remarks. This game IS SecuROM since it is bundled with it and they cannot be installed seperately. Furthermore, it will not be removed once the original game is uninstalled. Stating that five activations "is plenty" further demonstrates your lack of foresight. This system basically means that when you've installed this game five times or when the online activation server goes down, something that will inevitably happen, your disc is essentially useless. You are, quite frankly, paying full-price for a rental game that even comes with its own malware. For your consideration.
In reply to an earlier post on 30 Sep 2010 15:04:47 BDT
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