Opening mechanism broke,
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This review is from: Breville VKJ097 Brushed Stainless Steel Brita Filter Jug Kettle (Kitchen & Home)
While all the good things written about this kettle are true, I found that on mine the opening button tended to jam, so it wasn't easy to open. I might have just been unlucky of course, but I wouldn't buy this model again. It spoils what is otherwise a fine kettle.