8 of 17 people found the following review helpful
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This review is from: Withings Pulse O2 - Activity, Sleep, Heart Rate and SPO2 Tracker for iOS and Android (Sports)
Excellent bit of kit but two issues which prevent a 5 star rating: 1. You cannot set your own goals and 2. the heart rate monitor isn't always accurate - my resting heart rate is about 65 bpm but the pulse has shown it as 100 bpm twice in 24 hours. Also, the customer service from Withings is not great. I emailed them about the first problem, haven't had a reply yet but have had three confusing automated replies from them asking if I want to purchase a device and to reply to them if I need more assistance.
I've downgraded this from 3 to 1 star as I'm having so many problems after two months of ownership or so. It's incredibly inaccurate when won in the wrist strap to the point where you should not use it like that if you want an accurate step count - I've had it ignoring 90% of activity! Even when worn on the waist in it's clip it's not recording about 10-15% of steps, especially if you are doing short bursts of activity such as gardening or shopping. There seems to be something desperately wrong with their step counting algorithm that is causing this. Beware of their claims as the current firmware just doesn't cut it.