Customer Review

72 of 75 people found the following review helpful
5.0 out of 5 stars Simple, quick and good quality coffee..., 4 Dec 2012
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This review is from: Nespresso CitiZ and Milk by Krups XN730540 Coffee Machine - Fire Engine Red (Kitchen & Home)
With the number of coffee machines currently on the market, it was difficult to know which one to choose, so first off, thanks to all the people who have taken the time to post reviews, both positive and negative. I agree with the majority that this is a 5-star piece of equipment.

Ready to go straight from the box, the instructions were clear and simple. The footprint of the machine is about 9" x 14.5". A sample of each type of pod is included - 16 in total, giving a chance to try the range before placing an order. Registering with the club was fairly easy, although I did have to phone them to clarify which of the numbers on the machine was the serial number. The guy I spoke to couldn't have been more helpful. I then got the option to order a starter pack of 250 pods which included a choice of a free pod storage accessory - this has now arrived (ordered Saturday, delivered Monday, no p&p charge) holds about 50 pods and looks good.

The important thing, of course, is the coffee - and I've been very pleased with the range and quality. From fairly mild to really strong, with espresso and lungo sizes available and with the ability to decide on the amount of water dispensed allowing the user to match the strength to personal preference, there really is something here for everyone. Personally, I like a mug rather than a cup, so find I use two pods. This makes each cup cost roughly 60p which seems very reasonable for a good quality coffee. The milk frother means that you use real milk rather than the powdered kind available in some other machines. It froths the milk well and heats it, thus avoiding the tepid coffee problem, and is very easy to clean. It can also be used to make cold milk drinks, though I haven't tried that. From cold, and including heating and frothing the milk, it takes about a minute and a half to make a cappuccino - impressive.

All in all, I'm very pleased with this machine and with my first experience of dealing with the Nespresso Club. Highly recommended.

Edit: Nearly three months on, this has become an essential gadget. It's so easy to clean and the coffee is really excellent quality. The Nespresso club also provides bags to recycle the pods, which they collect when they deliver an order. If you order 200 or more pods at a time, delivery is free. My tip for the ideal mug is one pod used as espresso then another used as lungo topped up with lightly frothed milk (there are two frothers - one for light froth and the other for thick cappuccino type froth). This way it comes out not too strong or too weak - in fact, perfect!
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Review Details

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Reviewer

FictionFan
(TOP 100 REVIEWER)    (VINE VOICE)   

Location: Kirkintilloch, Scotland

Top Reviewer Ranking: 59