Customer Review

2.0 out of 5 stars Disappointing, 16 July 2014
Verified Purchase(What is this?)
This review is from: Asus RT-N66U - 900Mbps Dual Band Wireless N Router, Gigabit LAN/WAN, 2x USB, Print FTP UPnP VPN Server, IPv6, 8x SSID, Wireless 3D HD content streaming, 3 Year Warranty (Personal Computers)
Got this to replace a Belkin N router. After reading reviews was really expecting a big improvement in wireless reach and speed.
Have to say I'm very disappointed, haven't had any improvement in reach at all. I've moved the router to a different spot (could have tried this with the Belkin) which has some slight improvement in some areas, but in a normal sized terrace 3 bedroom house I still struggle to get a signal at the far end from the router.
In terms of build of product, I've also been disappointed. One of the three aerials at the back will not stay in place and seems loose. The router itself becomes incredibly hot. On moving it I attached the stand to allow some air to circulate underneath which seems unnecessary and isn't advised in set up instructions, but I'm otherwise worried it will melt the surface of my shelf!
For balance I have to say that I have seen an improvement in speed in the areas closest to the router. These aren't huge, but an average increase of about 10% (27 Mbps to 31 Mbps).
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Showing 1-1 of 1 posts in this discussion
Initial post: 17 Jul 2014 13:55:55 BDT
Hi,

I am sorry you have had a bad experience with this product. If you can give us a call on our dedicated support line we may be able to assist you with the concerns you have. You can find the details below to contact us and we would be happy to help.

ASUS UK Support team
Hotline: 01442-265548
Email: http://vip.asus.com/eservice/techserv.aspx
Website: www.asus.com
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