Customer Review

4 of 4 people found the following review helpful
3.0 out of 5 stars Mixed Feelings, 12 Jun. 2012
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This review is from: LEXMARKS815 Lexmark Genesis S815 A4 Multifunctional Inkjet Printer (Accessory)
*****UPDATE***** I have now returned this printer, despite trying to get it to work with our Apple mac products, and numerous calls to both Lexmark and Apple, no luck. It is a beautiful unit but end of the day you need something that works! Fantastic service from Amazon as always with the return.

Firstly, coming to write this review I am a little annoyed, I paid £180 just 4 weeks ago for this and now its here at £106 but hey ho thats life.

We bought this to sit with our new 21" iMac, thinking it was a good looking unit they'd work niceley together and the tech reviews were pretty good.

First impressions out of the box is ITS BIG! Didn't realise from the photo's or description just how big it would be, but its still beautiful the touch screen on the front is very sleek, double sided printing is nice in a home printer and the quick scan is exactly that, QUICK!

but rewind a little...setting up the printer was a pain, it connected to the Mac (wirelessly) with ease but then refused to work, i eventually found the right firmware downloads from Lexmarks website and managed to print!, scanning then required more downloads to get that running, email took another 30 minutes to set up. To allow wireless printing from my Ipad and Iphone i had to download the lexmark app, which is ok but wont let you print everything (pdf's attached to emails is a pain).

So now its been running for 2 weeks the verdict...everytime i try to print from the mac it doesnt find the printer so i have to restart it, 50% of the time wireless printing from the iphone doesnt work and after about 30 pages the inks run out (yes i know every printer is sold with "test cartridges" not full ones)

overall not very impressed with the wireless usability but this may be apples fault more than lexmarks, the airprint feature of apple is currently only officially supported by HP, The printer gets 3 stars for poor Mac compatability but overall beautiful and great at scanning and scan to email.
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