Customer Review

110 of 231 people found the following review helpful
3.0 out of 5 stars Won't read any discs! just makes a rattling noise., 22 Nov 2013
By 
= Fun:3.0 out of 5 stars 
This review is from: Xbox One Console with Kinect (Console)
Setup my Xbox One, downloaded the ~500MB day one patch (took about 15min), put in Battlefield 4 and all I hear is this rattling noise. Scared me so I quickly ejected the disc. Try to put in Call of Duty Ghosts... same thing. Looked online for help and there's already 5-6 youtube videos of the same issue just hours after launch. I hope I can get a replacement unit soon. Right now it's a very expensive paper weight.

Well, not entirely. Since the system still functions, I was able to play around with the voice commands. Unfortunately my experience here isn't very positive either. Half of the time the system simply doesn't pick up the command, and sometimes it does the wrong command. Trying to see what's on certain channels simply doesn't work either.

Another thing that I'm disappointed with is the controller. The X360 controller was near perfect, but the bumpers on this new controller don't feel right, and the sticks are very loose feeling. I was able to try a controller earlier and was hoping that it was just the demo unit, but my brand new one is the same unfortunately.

Overall, not a good start. :(

Update: The replacement unit I received is working well so far.
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Comments

Tracked by 1 customer

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Showing 1-10 of 33 posts in this discussion
Initial post: 22 Nov 2013 10:25:32 GMT
Last edited by the author on 22 Nov 2013 10:25:51 GMT
MH says:
same problem here

Posted on 22 Nov 2013 10:49:51 GMT
[Deleted by the author on 22 Nov 2013 10:51:10 GMT]

In reply to an earlier post on 22 Nov 2013 11:42:11 GMT
mrs T says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on 22 Nov 2013 12:11:06 GMT
Last edited by the author on 22 Nov 2013 12:11:56 GMT
Doug E says:
@ mrs T
I think your comment getting down votes confirms you are right.

Posted on 22 Nov 2013 13:35:55 GMT
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on 22 Nov 2013 14:04:03 GMT
Kev says:
actually....the disk grinding is a problem....its quite a loud grinding noise and you would think its tearing your disk into little bits and pieces... ignore the truth if you want to, but your probably the same people that made 1 star reviews of PS4 so if you don't believe this that's just because you did this yourself to the other console....if you don't believe the disk grinding you will soon....at least you will see it somewere as its quite a common problem, you will probably see a few vids on facebook if you have a account there.... but whatever, don't believe that a launch day console can have problems if you don't want to believe it....

Posted on 22 Nov 2013 14:08:54 GMT
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on 22 Nov 2013 14:13:38 GMT
Lambchop says:
Somebody leaves a negative review and the troll accusation is rolled out.Pot and kettle?

In reply to an earlier post on 22 Nov 2013 14:35:08 GMT
Last edited by the author on 22 Nov 2013 14:35:50 GMT
V. T. says:
Do I want to drive back to the store after waiting in line, when there's most likely no stock? No. I will be contacting MS first.

I guess I'm lying:
https://www.youtube.com/watch?v=mHK_KIc8P90
https://www.youtube.com/watch?v=BYSLs5yQQ-E
https://www.youtube.com/watch?v=aFm4llV1c2g
http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4269/t/1625602.aspx
http://www.lazygamer.net/24/first-xbox-one-hardware-failures-are-being-reported/
http://www.videogamesuncovered.com/news/xbox-one-disc-drive-issues-are-real-i-know-i-m-having-them.html#.Uo8EIZSgmLe
https://www.youtube.com/watch?v=8Y43Q-KlvQY
http://www.geek.com/games/xbox-one-launch-faulty-drives-scratched-cases-and-misplaced-test-discs-1578034/
http://news.cnet.com/8301-10805_3-57613438-75/xbox-one-buyers-beset-by-buggy-disc-drives/
http://www.youtube.com/watch?v=SAEBq-a-NWU
http://www.youtube.com/watch?v=RJI97eIqge8
http://www.youtube.com/watch?v=92KjJsntxGY
http://www.youtube.com/watch?v=3VAQvdHv0Pw
http://www.youtube.com/watch?v=6hePpGBcPak
http://www.youtube.com/watch?v=TKIvrS-VHMs

In reply to an earlier post on 22 Nov 2013 16:00:36 GMT
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]
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