Customer Review

1 of 1 people found the following review helpful
1.0 out of 5 stars Utter rubbish ..., 27 April 2014
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This review is from: Ultrasport Men's Running Pants Tight with Quick-Dry-Function (Apparel)
I read the excellent reviews for this product and so decided to buy two pairs.

Tried to put my door key in the pocket and do the zip up - the zip was broken! Assumed it was a one-off faulty pair, so tried the other. Exactly was true of the next pair.

Save yourself the trouble of having to return the items and ending up going into town and buying equivalent at the same price.
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Initial post: 28 Apr 2014 06:16:39 BDT
Dear customer,

We are sorry to learn that you are not happy with our product.

Did the delivery reach you in poor condition? Has a part been missing or defective? Even with the greatest care taken during production and shipping, an occasional mistake can happen. We would be glad to assist in resolving the matter to your satisfaction!

It goes without saying that any faulty product or part will be replaced immediately and free of charge.

We will be glad to pass all of our customers' suggestions on to our product development team for future productions.

Unfortunately we do not have the possibility to contact you directly. We would therefore like to ask you to get in touch with our service team. You are welcome to use the online contact form at www.ultrasport.net or send us an email to service.uk@ultrasport.net. You can also call our telephone hotline and talk directly to the service staff: 00800 880 880 08.

We would like to apologize once more for the inconvenience caused and hope to hear from you soon, so we can be of help as quickly as possible.

With kind regards,
Ultrasport Service Team
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