8 of 8 people found the following review helpful
This review is from: Tobar "ROBOT HAND" Children's Game (Toy)
I ordered three robot claw hands for Christmas presents for my nephews as I thought they would make great presents. Unfortunately they did not live up to their description. I was unable to pick up anything using the hand so I think it is unlikely a child would be able to - they would make very disappointing presents for children so I returned them. I wasn't impressed when I was told I would have to pay for the return postage as I had a good reason for returning them - they simply did not work. I thought their customer service was appalling and got a very rude response from them, unsurprisingly I responded in kind! I ended up paying for signed for delivery as I did not trust them to refund me, judging by their attitude I expected them to claim the parcel never arrived. I certainly will not be ordering from this company again.