Customer Review

74 of 82 people found the following review helpful
3.0 out of 5 stars Not one word of instruction, 3 Nov. 2012
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This review is from: Kindle Fire 7", LCD Display, Wi-Fi, 8 GB - With Special Offers [Previous Generation] (Electronics)
This is a neat tablet, but anyone accustomed to the old Kindle Ebook will find this heavy and less convenient for reading the newspaper, or a book, on a crowded train. What shocked me is that there was not one word of instruction supplied, not even a "quick start up" single sheet of paper. For the manual, you have to search online (even this information is not supplied.) This is not a failing of the Kindle Fire, but a failing of Amazon customer services.
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Tracked by 1 customer

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Showing 1-3 of 3 posts in this discussion
Initial post: 8 Nov 2012 16:35:48 GMT
Dennyboy says:
There is help all over Amazon web site here http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=200995300 (accessible on the fire)

There is also help built into the product on the top menu ny pressing more?

In reply to an earlier post on 9 Nov 2012 08:14:10 GMT
R. Godwin says:
But that's the point...amazon assumes everyone will know what to click and where to go. Not everyone is of the "online generation" yet and some people are not comfortable with "just switch it on and have a go". My parents wouldn't be!

In reply to an earlier post on 23 Nov 2012 01:24:54 GMT
Last edited by the author on 23 Nov 2012 01:27:08 GMT
L says:
In the old age of Dinosaurs. lack of instructions was not seen as a bar to them having din dins.
Some things are pretty obvious especially to us old folk who are life experienced. The device is pre-loaded with instructions.
If you buy a camera nowadays ALL the instructions are online. See Canon, Nikon,Samsung.
My LG TV came with inset Menu instructions.
I suppose not every one will be happy. After all, how do we know the BBC time signal to be accurate.
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