Handles about the C.R.M.-solutions on the market,
By A Customer
This review is from: CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time (Consumer) (Hardcover)
This book gives the reader an idea of what different solutions there on the market as well as a guideline in defining C.R.M. and browsing the internet for additional information about C.R.M.
(3 customer reviews)