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Customer Review

0 of 1 people found the following review helpful
3.0 out of 5 stars Not the best book in this field, 8 Mar. 2010
This review is from: Listening: A Self-Teaching Guide (Wiley Self-Teaching Guides) (Paperback)
The skill of listening is perhaps one of the most important skills which we can learn because it is a skill that can be used every day of our lives with family, friends and at work. How many skills are there that you can say the same about?

I was quite disappointed with this book 'Listening: The Forgotten Skill.' It can teach listening skills so your money isn't wasted but I know from this book that the author also teaches courses in assertiveness skills and I got a strong feeling that she was using most of the material from that course in this book.

For example there is a chapter called 'Listening to Yourself' which I believe did not need to be included in this book. Also I'm not sure it is worth spending time finding out why we have poor listening skills by looking at our childhood experiences. It's more important in my opinion just to learn listening skills and use them.

I have read a number of books which teach listening skills and my number one favourite is 'People Skills' by Robert Bolton. Bolton's book (written over 25 years ago but available as new at amazon) is about communication skills and only 110 pages are devoted to listening skills but it has a logical, easy to follow flow to it and it teaches listening skills in the quickest way. So for me the Bolton book is superior.

However, if you want to read a second book on listening skills then 'Listening: The Forgotten Skill' would be worth reading then.
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Location: Sheffield

Top Reviewer Ranking: 3,572,879