17 of 18 people found the following review helpful
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This review is from: Le'Xpress 3 Cup Glass Cafetiere with Plastic Holder (Kitchen & Home)
The glass in the cafetiere arrived broken and I had to ask for a replacement. They themselves had to wait to replenish their stock before they could send me another one. So nothing happened immediately. However another one did arrive eventually and it turned out to be worth waiting for. much better than my old one - better look, finer filter.
All in all I am happy with my purchase and readily excuse the delay. Well, it was Christmas time!