0 of 1 people found the following review helpful
You'll understand why brainless targets are killing the NHS,
This review is from: Freedom from Command and Control: A Better Way to Make the Work Work (Paperback)
Excellent, clear thinking stuff that you can actually use to do things differently and better at work. I really think this isn't just another forgettable tool. It has changed my thinking in a radical way about the whole way we organise work. It has also made me able to explain why Tony Blair's obsession with targets has been so destructive...and I voted for him.