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Customer Review

7 of 16 people found the following review helpful
1.0 out of 5 stars AVOID FOR MACS, 4 Jun. 2014
This review is from: Synology DS214se DiskStation 2 Bay Desktop NAS
Avoid this if you run a Mac network. We bought one and it is utterly unfit for purpose. Everything about the Synology is optimised for PC. They have bolted on Mac compatability as an afterthought. As a result it can take up to 2 minutes to come back with a simple "Find" command, 15 minutes to transfer 3G over a superfast network etc etc etc. Absolutely no help from Synology and we've had two network specialists trying to speed it up to no avail.
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Showing 1-4 of 4 posts in this discussion
Initial post: 19 Jun 2014 12:43:59 BDT
Jason says:
As a computing graduate and user of Macs since 1988, I'm struggling to see the probolem here. I haven't used this particular model, but the DS212 and DS713+ I have work absolutely fine with the two iMacs/iPhones/iPad in the household. Not sure what the OP means by "transfer 3G over a superfast network", but if he/she is commenting on the ability of the device to transcode video in real-time to mobile devices, then yes this particular model is not suitable for this task.

Take this review with a pinch of salt, until the OP provides more details.

Posted on 27 Jun 2014 11:09:32 BDT
Synology UK says:
Hi There

I am from the UK support department at Synology.

We fully support Apple, Windows, Linux, iOS, Android and Windows phone, so I am happy to help troubleshoot your issues from our dedicated UK support team.

Please drop us an email to uk_support@synology.com and we will look into this

Thank you

Posted on 8 Aug 2014 15:09:22 BDT
Mr J W Roach says:
A simple find command can take hours on a file system in the order of many Gigabytes, regardless of hardware. The time taken varies with the number and sizes of files and directories involved. The results will also differ depending on what network protocols are in use at the time (NFSv2,3,4/SMB/iSCSI for example). You can't use that as a performance benchmark unless you have a reference of exactly the same command being run on different hardware but on exactly the same file system layout and RAID configuration, using the same network protocol on the same dedicated network. 2 minutes isn't bad for a find on a NAS (I'm assuming you were searching the entire contents, based on your "transfer 3G over a superfast network" statement).

In reply to an earlier post on 4 Apr 2015 18:39:39 BDT
Last edited by the author on 4 Apr 2015 19:28:34 BDT
EricD says:
"Synology Multimedia Indexing Engine" should mean it only has to query a database built from file metadata, rather than search the entire file system.

Shouldn't really take minutes, surely ?

You could let Google crawl it (if it's on the web), and use a Google 'Custom Search Engine' !
Might not want the world to know what you have, so don't submit your content to Google.com, just let your own CSE index it, if I understand this correctly:
http://googlecustomsearch.blogspot.co.uk/2008/11/on-demand-indexing-for-fast-moving-web.html

Or maybe your client's 'Desktop Search' could index the NAS ?
http://www.indexyourfiles.com/
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