Customer Review

14 of 17 people found the following review helpful
1.0 out of 5 stars Never worked, 26 Jun. 2013
Verified Purchase(What is this?)
This review is from: PowerGen Dual USB 4.2A 20W Car Charger for Apple iPhone 6 Plus, 6 iPhone 5S 5 4S, iPad Air, mini; Android Phones: Samsung Galaxy S5 S4 S3; Note 4, 3, 2, Tab; HTC One (M8) Google Nexus and Sony [Designed for Apple and Android Devices] (USB Cable NOT included) (Wireless Phone Accessory)
I used a charger which I bought for one pound and it worked fine for quite some time. The charging was always slow, and eventually it stopped working due to loose connection. For the amount of money (double and in some cases triple of similar product available in Amazon) I paid for this charger I thought I will get a far better product and the charging will be fast as advertised. But when I plugged it in although the light showed it was on, the charging never worked. I tried many times with both ports and multiple devices (BB, iPhone, iPad) but didn't work with any.
Absolutely frustrated with the quality check done before sending the product. I prefer buying stuff which works first time good and don't bother paying premium to avoid hassle of sending stuff back to Amazon but this was the biggest let down till date I experienced. So, had to send it back.
Definitely won't recommend this product for like minded people who don't want hassle. It is definitely not 100% quality checked which means yours can break as well.
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Tracked by 1 customer

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Showing 1-1 of 1 posts in this discussion
Initial post: 26 Jun 2013 22:15:30 BDT
Alex says:
Hi,

We are very sorry to hear that, it could be defective, Please contact us at etrading24uk@gmail.com for hassles free replacement arrangement Or Full Refund.
Please include your review or order # with your email.

Every PowerGen Product comes with 12 months warranty. Our goal is for you to be completely satisfied with both the product you purchased and the service you have received.

We do apologize for all the hassles this issue may have caused you. Please give us a chance to resolve this issue.
Best Regards,
Anna
eTrading24 Customer Support
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