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Customer Review

4.0 out of 5 stars Good for clear overview, 15 Dec. 2009
This review is from: Elements of User Experience: User-centered Design for the Web (Voices (New Riders)) (Paperback)
I initially wanted this book because I thought it would give me actual research insight into user experience for the web. In fact it's much more general, there are no specifics at all except an example of implementing a search engine, which is in itself only discussed in very general terms. But I still found the overview interesting and readable. A lot of it just reads like common sense, I can't say I learned much new when reading this - and I'm no expert - but it's useful to have all the processes, terminology and layers involved in building a website set out in an organised way for you to refer to. For more specific advice about each step in the process, there's further reading given. Agree with the reviewer who points out that the processes JJG advocates are really aimed at large organisations with big budgets.
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