Customer Review

2 of 2 people found the following review helpful
1.0 out of 5 stars Useless with pre-printed paper UPDATE BROKEN, 24 Oct. 2012
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This review is from: Epson Aculaser C 1700 Colour Printer (Personal Computers)
I bought this to replace an old, basic Epson colour laser printer whose name eludes me now. I needed one with an open tray to be able to insert different paper types easily for light business use. However, I get MULTIPLE paper jams on pre-printed sheets like company headed paper and pay slips, even when printing as few as SIX pages. Trying to print any number of company statements is a nightmare. I wish I had never bought it, and this printer might suffer an unfortunate "accident". After all these years I would expect a brand name like Epson to have sorted paper handling.

UPDATE: It gets worse... Printer refuses to feed in the mornings when our office is cold over winter, and takes an hour to get going, even with the back cover open to let air in. And now, just a few weeks outside of its 12 month warranty I get an awful grinding noise. Advised by Epson it is broken gears: pay for their authorised repairers to fix it!! If you are a consumer and not a business look up EU Directive 1999/44/EC which should give you two year's cover.
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Location: Kent

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