Customer Review

20 of 21 people found the following review helpful
3.0 out of 5 stars Milk heating problems, 15 Dec 2009
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This review is from: Nespresso Lattissima by De'Longhi EN670, Mysterious Black (Kitchen & Home)
I tried every trick under the sun - there was more hot water run through the machine than was every used to make the coffee but it just wouldn't get the milk hot enough.

I don't know about you but I want to actually take a bit of time to drink my (hot) coffee. With this machine if you don't drink it within a few seconds you might as well give up.

Its a shame as the coffee part was good and I liked the idea of a one touch instant coffee, after speaking to Nesspresso (Delonghi wouldn'y speak to me about the machine) they indicated its a popular machine but they do get a lot of calls about the milk heating. In the end they indicated I should return the machine which I have done.

On the bright side this machine - Magimix M190 11300 Citiz and Milk Nespresso Coffee Machine Black is much better - though not fully automatic it at least is less faffing around and gets the milk hot.
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Showing 1-1 of 1 posts in this discussion
Initial post: 27 Jun 2011 18:52:22 BDT
Thank heavens someone else thinks the milk's not hot enough! Mine has just been back for repair and came back with a rather snotty "no fault found" report. I had been complaining pretty well ever since I bought it that it was not fit for purpose and had endured the formidable Nespresso club propaganda that assured me that no other user has EVER complained about lukewarm milk. I think they must have tested the milk temperature with water from the tap [at room temperature] not milk out of the fridge at 5 degrees C - I can still hold my finger under the milk spout without feeling any discomfort. NOW I have to persuade them to take it back for replacement by the Magimix maybe. I am not confident of a good outcome.
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