2 of 3 people found the following review helpful
Too wordy and too american !!,
Verified Purchase(What is this?)
This review is from: People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts (Paperback)
It's OK if you want to delve into the problems of communication and understanding your myriad faults but it's much too wordy and aimed primarily at an American audience ( American authors have an irritating way of phrasing things in my view ). It's not much use as a way of explaining how to relate to others on this side of the pond. It does contain sections that could be informative but it's a chore to sift the relevant pieces out from the dross and waffle. Not recommended unless you've got real issues and it's not an easy read and you're likely to give up before you've bothered to read it. It would have been much better if the salient points had not been hidden in a sea of irrelevance.